PRIVACY POLICY

Please read this Privacy Policy (“Policy”) carefully and fully before using our Services.

OpenLedger operates as a decentralized infrastructure platform integrating blockchain technology, artificial intelligence, and tokenized ecosystems.

This Privacy Policy governs your access to and use of the Services provided by Decentratech Ltd.,, an entity incorporated inBritish Virgin Islands, along with its affiliated entities (collectively referred to as “OpenLedger,” “we,” “us,” or “our”). We are committed to safeguarding the privacy of individuals who interact with our websites, applications, and related services (collectively, the “Services”). This Privacy Policy explains the types of information we collect, how we use it, and the circumstances under which we may share it. For the purposes of this Privacy Policy, “information” means any data that identifies, or can reasonably be linked to, an individual. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

We do not sell or otherwise monetize your personal information. We endeavour to ensure that the information that you submit to us remains private and that it is used only in accordance with this Policy. If you have any questions about our privacy practices, please contact us at support@openledger.com.

  1. INFORMATION THAT WE COLLECT

    1. Personal information you provide us directly. We collect personal information you provide directly to us when interacting with us or using the Services. We use this information to provide, improve, promote, and protect the Services. Providing this information is voluntary but may be necessary in certain cases, such as for account registration. In such cases, if the information is not provided, OpenLedger may not be able to provide the user with the requested Services.

    2. Personal Information: Information that can be used to identify you. This may include:

  2. Name/ email

  3. wallet address

    1. Personal information we collect from you and third parties : We use typical tools and services, such as log files, cookies, and similar technologies to automatically collect information, which may contain personal information from your devices while you navigate our Services or interact with emails we sent to you. We may also collect personal data from third-party sources such as authentication partners and public databases for the purposes of user authentication and marketing activities.

    2. Communication Information: When you communicate with us or contact our customer support, we may collect and store the content of such communication to address your queries and improve our Services.

  4. USE OF YOUR PERSONAL INFORMATION

We use the personal information that we collect to provide you with the functionality, features, and communications that are available on and through the OpenLedger Services and to enable us to manage, maintain, and develop our operations. Specifically, we may use your personal information for the following purposes:

  1. manage our relationship with you, including by assisting you to create an account, communicate with us, and provide you with the Services that you request;

    1. assess the quality of your IP address and determine the uptime associated with your IP address as part of the OpenLedger Network;

    2. support the OpenLedger Network by permitting OpenLedger to operate the OpenLedger Network to facilitate access to and use of web data from public websites. The personal information used for this purpose is limited to your IP address;

    3. allow you to participate in, subscribe to, and receive information, news, updates, and promotional materials from us and third parties;

    4. comply with your requests and preferences regarding your use of the OpenLedger services and the manner in which we communicate with you;

    5. protect us against error, fraud, theft, and damage to our Services, business, and property;

    6. conduct research, analysis, evaluation, and development activities to understand the way the OpenLedger Services are used and to improve the OpenLedger Services, OpenLedger Network, and our general operations, including with respect to the development of new products, services, and opportunities; or

    7. Service Improvement: We analyse aggregate data to understand how users interact with our Services, identify trends, and make data-driven decisions to improve functionality;

    8. Business Analysis: We use data to make informed strategic and business decision development by analysing insights into overall user behaviour, service performance, and market trends;

    9. Enhancing Customer Support: We review and analyse communication with us to improve our Services and ensure effective resolution of your queries;

    10. Feedback Integration: Your feedback and communication help us identify areas for improvement, allowing us to enhance the quality of our Services.

    11. allow us to comply with applicable laws and regulatory purposes.

  2. PROMOTIONAL AND TRANSACTIONAL COMMUNICATIONS

    1. As part of the OpenLedger Services, you will receive Service-related transactional communications about your account and activities. While you can opt out of promotional messages, please be aware that we will continue to send you Service-related communications that are necessary for the management and security of your Account. These include notifications about your Account, security alerts, and relevant updates of our legal documentation.

    2. We respect your preferences and will honour your opt-out requests. However, it is important to understand that opting out of certain types of communications or data collection may impact the functionality and personalisation of the Services we provide. Some features of our Services may rely on your consent to receive communications or share certain data. For example, opting out of location tracking could disable location-based services and features, such as personalised local content or geographically relevant promotions.

  3. RETENTION OF PERSONAL INFORMATION

    1. We do not keep your personal information forever. We will retain your personal information for as long as is reasonably necessary for us to complete our dealings with you, or as may be required by law, whichever is longer.

    2. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies

    3. Needs can vary for different data types in the context of different Services, actual retention periods can vary significantly. We determine the appropriate retention period for personal information based on the amount, nature and sensitivity of your personal information processed, the potential risk of harm from unauthorized use or disclosure of your personal information and whether we can achieve the purposes of the processing through other means, as well as applicable legal requirements (such as applicable statutes of limitation).

  4. After expiry of the applicable retention periods, your personal information will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further use of that data.

  5. LINKS TO OTHER NETWORKS

    1. Our Services may contain links to, or interoperate with third-party services. When you click on a link to any other website or location, or when you or the Customer provides a third-party service with access to information in your account, such third-party may then collect or access information from you or Customer.

    2. The use of such information by the third-party service will be governed by the third-party service’s privacy policy. We have no control over, do not review, and cannot be responsible for, these third-party services. We encourage you to read the privacy policies of every website you visit and every third-party service you use.

  6. SECURITY AND PROTECTION OF PERSONAL INFORMATION

    1. We maintain commercially reasonable physical, technological, and procedural safeguards that are appropriate based on the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction.

    2. Please advise us immediately of any incident involving the loss of or unauthorized access to or disclosure of your personal information that is relevant to your use of the OpenLedger Services.

  7. YOUR RIGHTS RELATED TO YOUR PERSONAL INFORMATION

    1. Under the applicable data protection laws like the General Data Protection Regulation (“GDPR”), you may have certain rights in relation to our processing of your personal information. These rights are subject to exceptions or exemptions under applicable law and may vary by jurisdiction.

    2. Some of these rights which may apply (depending on your jurisdiction) include the right:

      1. The right to access and obtain copies of, the personal data that we hold about you;
      2. The right to request correction of inaccurate or incomplete personal data.;
      3. The right to request erasure of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected;
      4. The right to restrict the processing of your data under certain conditions.;
      5. The right to withdraw your consent for processing, where consent is the basis for processing. Note that withdrawal of consent does not affect the lawfulness of processing conducted before withdrawal;
      6. The right to object to processing based on your specific situation if you believe it disproportionately impacts your rights.;
      7. The right to receive a copy of the personal information you provided to us in a structured, commonly used, and machine-readable format for transfer to another data controller and;
      8. The right to lodge a complaint with a data protection authority.

    3. To exercise these rights, please contact us using the grievance redressal information provided in this Privacy Policy. We may request additional information to verify your identity and fulfill your request. Where permissible by law, we will respond to your request within one month or within the timeline required under applicable laws. If you require assistance in preparing your request, please contact us.

  8. CONSENT; WITHDRAWAL OF CONSENT

    1. Unless you are based in the EEA, UK, or BVI, or you advise us otherwise, by accessing and using the OpenLedger Services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. If you are located in jurisdictions requiring explicit consent, such as the EEA, UK, or BVI, we rely on your informed and explicit consent for processing your personal data. You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. To withdraw your consent, please contact us at [insert contact information]. Withdrawal of consent may impact our ability to provide certain services or functionalities. If you have questions about how withdrawal affects your data, please reach out to us.

  9. COOKIES

    1. Please see our Cookie Policy for more information about the cookies and other tracking technologies that we use on the dashboard and Website.

  10. CHANGES TO THIS PRIVACY POLICY

    1. We may make changes to this Privacy Policy from time to time. These changes may be made as a result of changes to our legal obligations or the ways in which we collect, use, disclose, or otherwise process your personal information.

    2. We will post an updated version of our Privacy Policy on our website when we make changes and may also notify you of the changes we have made in other ways if we are required to do so by applicable law. We encourage you to check this Privacy Policy for updates on a regular basis.

  11. CONTACT INFORMATION

    1. If you have any questions or concerns regarding this Privacy Policy, you should contact us at (privacy contact email address).

  12. YOUR LEGAL RIGHTS  

    1. Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:

      1. Request access to your personal data
      2. Request correction of your personal data
      3. Request erasure of your personal data
      4. Object to processing of your personal data
      5. Request restriction of processing your personal data
      6. Request transfer of your personal data
      7. Right to withdraw consent

If you wish to exercise any of the rights above, please contact us.

  1. HOW AND WHY WE USE PERSONAL INFORMATION

    1. If you are based in the European Economic Area (“EEA”), the United Kingdom (“UK”), or Switzerland, our legal basis for collecting and using your personal information will depend on the personal information concerned and the specific context in which we collect it.

    2. As further described in Sections 7 and 15, we comply with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) regarding collection, retention, and use of personal information from the EEA, the UK, and Switzerland.

In some limited cases, we may also have a legal obligation to collect personal information from you. If we ask you to provide personal information to comply with a legal requirement, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not, as well as of the possible consequences if you do not provide your personal circumstance.

  1. **YOUR LEGAL RIGHTS  **

You have certain rights regarding your personal data. These include the right to request access to the data we hold about you, request corrections to inaccurate or incomplete information, and request erasure where there is no lawful reason for us to continue processing it. You may also object to the processing of your data, including for direct marketing, or request that we restrict processing in specific circumstances such as verifying accuracy, unlawful use, or where required for legal claims. In addition, you may request the transfer of your data to you or a third party in a structured, machine-readable format. Where processing is based on consent, you have the right to withdraw that consent at any time, although this may affect the availability of certain products or services.